able of Contents

 

able of Contents:

Article 1 – Definitions
Article 2 – Identity of the Entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Costs in Case of Withdrawal
Article 8 – Exclusion of the Right of Withdrawal
Article 9 – The Price
Article 10 – Conformity and Warranty
Article 11 – Delivery and Execution
Article 12 – Duration Transactions: Duration, Termination and Renewal
Article 13 – Payment
Article 14 – Complaints Procedure
Article 15 – Disputes
Article 16 – Additional or Deviating Provisions


Article 1 – Definitions

In these terms and conditions, the following definitions apply:

  • Cooling-off period: the period within which the consumer can exercise the right of withdrawal;

  • Consumer: the natural person who does not act for purposes related to his trade, business, craft, or profession and enters into a distance contract with the entrepreneur;

  • Day: calendar day;

  • Long-term transaction: a distance contract relating to a series of products and/or services, of which the delivery and/or purchase obligation is spread over time;

  • Durable medium: any tool that enables the consumer or entrepreneur to store information addressed to them personally in a way that makes future consultation and unaltered reproduction of the stored information possible;

  • Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;

  • Model form: the model withdrawal form provided by the entrepreneur, which a consumer can fill in if they wish to exercise their right of withdrawal;

  • Entrepreneur: the natural or legal person who offers products and/or services remotely to consumers;

  • Distance contract: a contract concluded within the framework of a system organized by the entrepreneur for distance selling of products and/or services, whereby up to and including the conclusion of the contract, exclusive use is made of one or more techniques for distance communication;

  • Technique for distance communication: a means that can be used for concluding a contract, without the consumer and entrepreneur being together in the same space simultaneously;

  • General Terms and Conditions: the present General Terms and Conditions of the entrepreneur.

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