Privacy Policy

Privacy Policy of Speerbijter

About this Privacy Policy

Speerbijter cares about your privacy. We process only the data we need to improve our services and handle your personal data with care. We never share your data for commercial purposes. This privacy policy applies to the use of the website and services provided by Speerbijter. The effective date of this policy is December 12, 2019, and all previous versions are superseded with the publication of this new version. This privacy policy describes what data we collect about you, how it is used, with whom and under what circumstances this data may be shared, how we store it, how we protect it from misuse, and what rights you have with regard to your personal data. If you have any questions about our privacy policy, please contact our privacy officer, whose details are provided at the end of this policy.

Data Processing

Here you can read how we process your data, where we store it, what security techniques we use, and who has access to this data.

Webshop Software

We use MyOnlineStore to develop our webshop. Personal data you provide us for our services is shared with this partner. MyOnlineStore has access to your data to provide us with technical support, but they will never use your data for any other purpose. Based on our agreement with them, MyOnlineStore is obliged to implement appropriate security measures. They use cookies to collect technical information regarding your use of the software, but no personal data is collected or stored.

Web Hosting

We use the services of MijnWebwinkel for our regular business email communications. This partner has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your data. MijnWebwinkel does not have access to our mailbox, and we treat all email communications confidentially.

Payment Processors

We use Mollie to handle payments in our webshop. Mollie processes your name, address, and payment information such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your data. Mollie may use your data to improve its services and share anonymized data with third parties for this purpose. All protections related to your personal data also apply to third parties involved in Mollie’s services. Mollie does not retain your data longer than allowed by applicable laws.

Shipping and Logistics

We use PostNL to deliver your orders. To do this, we must share your name, address, and residence information with PostNL. PostNL uses this data only to fulfill the delivery. If PostNL employs subcontractors, they may also have access to your data for this purpose.

Billing and Accounting

We use external sales channels like Facebook. If you place an order through Facebook, Facebook shares your order and personal details with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect it from loss and unauthorized use.

Purpose of Data Processing

We only use your data for the purpose of providing our services. This means that the processing of your data is always directly related to the request you make. We do not use your data for targeted marketing. If you share your data with us and we later use it to contact you for any purpose other than your request, we will explicitly ask for your consent. Your data will not be shared with third parties unless necessary to comply with accounting and other administrative obligations. These third parties are all required to keep the data confidential under agreements or legal obligations.

Automatically Collected Data

Data automatically collected by our website is used to improve our services. This data, such as your IP address, web browser, and operating system, is not personal data.

Cooperation with Fiscal and Criminal Investigations

In some cases, Speerbijter may be required by law to share your data with government authorities for fiscal or criminal investigations. In such cases, we are obligated to share your data, but we will resist doing so to the extent allowed by law.

Retention Periods

We retain your data for as long as you remain a client. This means we will retain your client profile until you indicate that you no longer wish to use our services. If you indicate this, we will treat it as a request to erase your data. Due to applicable administrative obligations, we must retain invoices with your personal data for the duration required by law. However, employees will no longer have access to your client profile or documents created from your orders.

Your Rights

Under Dutch and European laws, you have certain rights with regard to your personal data processed by us or on our behalf. Below, we explain what these rights are and how you can exercise them. In principle, we send copies or excerpts of your data only to your email address we have on record. If you wish to receive this data at a different email address or via postal mail, we may ask you to verify your identity. We keep a record of requests handled, and in the case of an erasure request, we document anonymized data. All copies and excerpts of data are provided in a machine-readable format.

Right to Access

You have the right to access the data we process about you or that can be traced back to you. You can request this from our privacy officer, and we will respond within 30 days. If your request is granted, we will send you a copy of the data to your known email address, along with an overview of processors who have access to this data.

Right to Rectification

You have the right to have the data we process about you corrected. You can request this from our privacy officer, and we will respond within 30 days. If your request is granted, we will send a confirmation of the changes to your known email address.

Right to Restrict Processing

You have the right to restrict the processing of your data. You can request this from our privacy officer, and we will respond within 30 days. If your request is granted, we will send a confirmation that the data will not be processed until the restriction is lifted.

Right to Data Portability

You have the right to transfer your data to another party. You can request this from our privacy officer, and we will respond within 30 days. If your request is granted, we will send the data to you in a format that is readable by machines, and we will send copies of your data to other parties involved.

Right to Object and Other Rights

In some cases, you have the right to object to the processing of your data. If you do so, we will immediately stop processing your data while we address your objection. If your objection is valid, we will provide you with copies of the data we process and permanently stop processing it. You also have the right not to be subject to automated individual decisions or profiling.

Cookies

Google Analytics

Our website uses cookies from the American company Google as part of the “Analytics” service. We use this service to track and report how visitors use the website. Google may be required to provide this data to third parties under applicable laws, but we do not allow Google to use this data for other services.

Third-Party Cookies

If third-party software solutions use cookies, this will be mentioned in this privacy statement.

Changes to Privacy Policy

We reserve the right to modify our privacy policy at any time. The most recent version will always be available on this page. If the new privacy policy affects how we process previously collected data, we will notify you by email.

Contact Information

Speerbijter
Koolmeesstraat 14
2623 GS Delft, Netherlands
T: +31 (0)62 627-0443
E: info@speerbijter.nl

Privacy Officer Contact
Iris Voskamp

This policy ensures that Speerbijter respects and protects your privacy while also explaining your rights in relation to the data they collect.